Last Updated: 15 December, 2020
What data do we collect?
Crystal Clear ESL collects the following data:
How do we collect your data?
You directly provide Crystal Clear ESL with most of the data we collect. We collect data and process data when you:
How will we use your data?
Crystal Clear ESL collects your data so that we can:
Crystal Clear ESL will not share your data with external or partner companies without express permission from you.
When Crystal Clear ESL processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Crystal Clear ESL securely stores your data using LifterLMS for your Account, and using Stripe for your Payments.
Crystal Clear ESL will keep your Account data for 12 months after your most recent subscription has lapsed, in case you choose to re-subscribe. Once this time period has expired, we will delete your data. Crystal Clear ESL does not have access to, nor will it keep your Payment data for any length of time outside your subscription period.
Crystal Clear ESL would like to send you information about products and services of ours that we think you might like, such as notifications of new Material, price changes or training opportunities. Crystal Clear ESL will not share your information with outside organizations.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Crystal Clear ESL from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email your request to [email protected]
What are your data protection rights?
Crystal Clear ESL would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Crystal Clear ESL for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Crystal Clear ESL correct any information about you that you believe is inaccurate. You also have the right to request Crystal Clear ESL to complete the information about you that you believe is incomplete.
The right to erasure – You have the right to request that Crystal Clear ESL erase your personal data, if you cease any and all Services with Crystal Clear ESL and request erasing in writing.
The right to restrict processing – You have the right to request that Crystal Clear ESL restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Crystal Clear ESL’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Crystal Clear ESL transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Or write to us: [email protected]
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: [email protected]
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Crystal Clear ESL has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.